In this episode, Matt chats with James, an industry veteran in WordPress, about his new initiative TeamWP. They delve into James’ experiences and insights, revealing the need for a more robust approach to team-building and culture within WordPress businesses.

James introduces TeamWP, a service aimed at fostering healthier and more productive work environments within these businesses. He discusses how they aid in obtaining candid feedback from employees, maintaining confidentiality, and promoting a psychologically safe space for open communication.

James shares his philosophy on company culture, underscoring the importance of balancing hard work with celebration and relaxation to avoid burnout. He also highlights some of the models and principles that he’s developed over 15 years in the industry, including the Open Team framework and an employee engagement survey.

This engaging discussion ends with James emphasizing that his approach is interactive and guided, striving for sustainable improvement over quick fixes.

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